Crewline
B2B · Web + MobileField service operations, off paper.
What it is
One system for dispatch, jobs, customers and getting paid, built for HVAC, plumbing, electrical and construction crews. Crewline connects three experiences — an office dispatch console, a crew app built for the field, and a live tracking link for customers — and uses machine learning to run the busywork behind the scenes.
Built with
Machine Learning · AI Natural-Language Search · Live APIs · Live GPS & Maps · Offline-first Sync · In-field Payments
Key features
ML job assignment
For every open job, a model scores each available tech on drive time from live GPS, skills and certifications, weather, workload, job history and priority, then recommends the best fit.
Explainable, self-improving
Every suggestion shows why it was chosen; when a dispatcher overrides it, that decision feeds back into the model so it learns the shop's preferences.
Weather-aware scheduling
Pushes outdoor and rooftop work around storms and heat, and prioritizes AC calls on hot days.
One-click auto-assign
Fills open slots on the dispatch board in seconds instead of a morning on the phone.
AI smart filtering
Ask in plain English (“overdue invoices over $500,” “customers due for a tune-up”) and AI searches years of jobs, invoices and notes.
Field-ready crew app
High-contrast, big-target mobile app with optimized daily routes, checklists, photos, signatures and on-the-spot card payment; works offline and syncs when signal returns.
Customer tracking link
Live map, tech name and photo, real arrival time, plus quote approval and payment with no login or app install.
Live map and reporting
Every truck and job on one map; revenue, first-time fix rate, time on site and quote win rate.




















